Selected Work

Selected projects.

A few of the systems we've helped build, migrate, and maintain.

Automotive 2016
11 days → 3.2 days
Ticket resolution time

Customer Service Ticketing System

End-to-end ticketing platform for one of Indonesia's largest automotive manufacturers, handling thousands of service requests across 300+ dealerships nationwide.

ReactNode.jsPostgreSQL
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Government / Public Sector 2021
41% → 87%
Resolved within SLA

Government Service Ticketing Portal

Public-facing ticketing and complaint management system for a Indonesian government ministry, serving millions of citizens across all provinces.

Next.jsPostgreSQLKubernetes
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Government / Immigration 2026
Minutes → Seconds
Identity verification time

Border Control Face Recognition System

AI-powered facial recognition platform for automated identity verification at Indonesian border checkpoints, reducing processing time from minutes to seconds.

PythonTensorFlowPostgreSQL
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Government / Immigration 2018
Weeks → Real-time
National reporting cycle

Foreign National Distribution Management

Centralized platform for tracking, permitting, and managing the distribution and movement of foreign nationals across Indonesian provinces.

Next.jsGolangPostgreSQL
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Healthcare 2024
22 min → 7 min
Average consultation wait

Teleconsultation Platform

Real-time video consultation platform connecting patients with licensed physicians, supporting over 5,000 daily consultations across Indonesia.

ReactWebRTCNode.js
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Education / Higher Education 2019
3 weeks → 2 days
End-of-semester reporting

Academic & Employee Information System

Integrated academic and HR platform for a major Indonesian institute, consolidating student records, faculty data, and administrative workflows into a single system.

ReactLaravelMySQL
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Retail / E-Commerce 2025
14 min → 3 min
First response time

Omnichannel Customer Engagement Platform

Unified communication platform consolidating WhatsApp, email, live chat, and social media into a single agent workspace for a national retail brand.

ReactNode.jsWebSocket
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Healthcare 2020
2 weeks → 2 days
Billing reconciliation

Hospital Information System

Comprehensive HIS covering patient registration, EMR, billing, pharmacy, and lab management for a multi-branch hospital group in Indonesia.

Next.jsGolangPostgreSQL
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Veterinary / Animal Health 2023
-76%
Pharmacy stockout incidents

Veterinary Information System

End-to-end clinic management system for a national veterinary chain, covering patient records, appointments, pharmacy, and owner communications.

Next.jsGolangPostgreSQL
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Distribution / Logistics 2022
71% → 98.6%
Inventory accuracy

Warehouse & Procurement System

Integrated warehouse management and procurement platform for a national distributor, replacing manual processes across 8 warehouse locations.

Next.jsGolangPostgreSQL
View Case Study →